Terms & Conditions

2. B2B Service

VAIVENT is a business-to-business (B2B) platform. You confirm that you are registering on behalf of a company or professional organization and that you have the authority to bind that organization to these Terms. Consumer protection provisions applicable to individual buyers do not apply.

3. Account Approval

All new accounts (client and vendor) are subject to manual verification by the VAIVENT administration team. Access to booking, publishing and inquiry features is granted only after successful approval. We reserve the right to refuse or revoke access without prior notice.

4. Acceptable Use

You agree not to:

• Use the Service for any unlawful, misleading or fraudulent purpose.
• Impersonate another person, company or vendor.
• Interfere with, disrupt or reverse-engineer the Service.
• Scrape, harvest, or resell content published on the platform.

5. Vendor Listings

Vendors are responsible for the accuracy, legality and completeness of the information they publish. VAIVENT does not act as a party to any contract concluded between a client and a vendor.

6. Fees & Billing

Premium subscription tiers are billed to the invoicing address, contact and VAT ID provided in your company profile. You are responsible for keeping billing information accurate and up to date. All fees are stated exclusive of VAT unless otherwise indicated.

7. Data Protection & GDPR

VAIVENT processes personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable national law. By accepting these Terms, you also acknowledge our data-protection notice covering:

• the categories of personal data we collect (contact details, company data, usage analytics);
• the purposes of processing (contract performance, communication, security, analytics);
• your rights of access, rectification, erasure, restriction, portability and objection;
• storage duration and lawful bases pursuant to Art. 6 GDPR.

You may exercise your data protection rights at any time by contacting privacy@vaivent.com.

8. Marketing Communication

If you opt in to marketing communication during registration, we may send you occasional product updates, feature announcements and offers. You can withdraw your consent at any time from your profile settings or via the unsubscribe link in every email.

9. Liability

To the maximum extent permitted by law, VAIVENT is not liable for indirect, incidental or consequential damages arising out of your use of the Service. Our aggregate liability is limited to the amount of fees paid by you to VAIVENT during the twelve (12) months preceding the event giving rise to the claim.

10. Termination

Either party may terminate the account at any time with immediate effect. Upon termination, your right to access the Service ceases; data will be retained for legally required periods and deleted thereafter.

11. Changes to these Terms

We may update these Terms from time to time. Material changes will be communicated by email or in-product notice at least 30 days before they take effect. Continued use of the Service constitutes acceptance of the updated Terms.

12. Governing Law

These Terms are governed by the laws of the Netherlands, excluding its conflict-of-law rules. The competent courts of Amsterdam have exclusive jurisdiction over any dispute arising in connection with these Terms.